Quality Policy

A customer-centred approach

We consider it our duty to contribute to the success of our clients. 
Recognising, understanding and subsequently satisfying the needs and requirements of our clients quickly is our company aim. 
A Europe-wide presence and a high level of customer service are the background leading to the greatest possible convenience for our clients. 

Success based on performance and innovation
The benchmark of our business success is sustained earnings potential that is developing positively and the Group’s healthy growth, the deciding factor in which is our very high production capacity. At the same time we are constantly striving to improve the attractiveness of our products in terms of functionality, design and quality at competitive prices. 
Innovative development and production methods are the foundation of this success, with the future of the Group lying in their constant improvement. 

The delegation of responsibility is an important factor in the company’s success. The power of our senior management to take independent action with extensive corporate latitude and our trust in our staff are important elements in the Group’s success. 

Our people
We feel a strong sense of commitment to our staff and their personal development. Career advancement for our staff is of the utmost concern to us and is an essential factor in the corporate success of FKT.  
Staff relations are based on mutual respect, understanding and trust. We reject any form of discrimination or personal prejudice.  
We value long-term personal relationships with clients, suppliers and other business associates. 

Our company policy is based on the greatest possible care for the safety of our staff and products.  
Our company and all of our staff members are committed to caring for the environment. The sparing use of resources is a major criterion in the development and production of our products.

A long-term outlook
As a company dating back over 60 years, we ensure that our company policy is guided by a long-term outlook. The speed of our strategic development and our growth is therefore underpinned by businesslike caution and financial stability. 



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